Terms & Conditions

01 Agreement to Terms

These Terms, together with any signed proposal, statement of work, or order form ("Project Agreement"), form the entire agreement between you and CreativeLimit Studio for the services described in that Project Agreement. Where a Project Agreement and these Terms conflict, the Project Agreement controls for that specific project.

02 Services

CreativeLimit Studio provides website design and development, mobile and web application design and development, logo and brand identity design, video production, and ghostwriting/copywriting services (collectively, the "Services"). The specific deliverables, scope, and timeline for your project will be set out in a Project Agreement, quote, or written proposal. Any work requested outside that scope is treated as additional work under Section 6 and may be billed separately.

03 Quotes & Proposals

Quotes and estimates are based on the information you provide at the time of request and are valid for [30] days from the date issued unless otherwise stated. A quote is not a guarantee of final price — final pricing is confirmed once scope is fully defined in a Project Agreement. Quotes generated through any automated tool on our website (including our project-matching quiz) are estimates only and are superseded by the written quote we provide after reviewing your project.

04 Payment Terms

Unless otherwise agreed in writing:

• A non-refundable deposit of [50%] of the total project fee is due before work begins.
• The remaining balance is invoiced according to the milestone schedule in your Project Agreement, or in full upon project completion if no milestones are specified.
• Invoices are due within [14] days of receipt. Late payments may accrue a late fee of [1.5%] per month on the outstanding balance, where permitted by law.
• We reserve the right to pause work on any project with an overdue invoice until payment is received.
• All fees are exclusive of applicable taxes, which are your responsibility unless stated otherwise.

05 Project Process & Client Responsibilities

Timely delivery depends on timely input from you. You agree to:

• Provide content, assets, access credentials, and feedback within the timeframes we request.
• Designate a single point of contact authorized to approve deliverables and request changes.
• Review and approve (or request changes to) each deliverable within [5] business days of delivery. Deliverables are deemed approved if we receive no response within that window.

Delays caused by late client feedback, missing content, or unavailable approvers may extend the project timeline accordingly and are not considered a breach of this Agreement by CreativeLimit Studio.

06 Revisions & Change Requests

Your Project Agreement includes [2] rounds of revisions per deliverable. Revisions are changes within the original agreed scope (e.g., adjusting copy, color, or layout); they do not include new pages, features, or deliverables not in the original scope. Revisions beyond the included rounds, or any request that materially changes scope, will be quoted separately and require your written approval before work begins.

07 Ownership & Intellectual Property

Upon receipt of full and final payment, ownership of the final, delivered work product created specifically for your project (e.g., the final website files, final logo files, final video export, final manuscript) transfers to you. Until full payment is received, all work product remains the property of CreativeLimit Studio.

This transfer does not include:

• Our pre-existing tools, frameworks, code libraries, and internal processes, which we retain ownership of and may reuse on other projects.
• Third-party assets — licensed stock photography, fonts, icon sets, plugins, or themes — which are governed by their own license terms and are not owned outright by you or us. You are responsible for maintaining any required ongoing license once the project concludes.
• Working files and source files (e.g., raw design files, editable project files), which are provided only if specified in your Project Agreement.

You represent that any content, trademarks, or materials you provide to us for use in your project do not infringe on any third party's rights, and you agree to indemnify us against claims arising from content you supplied.

08 Third-Party Materials & Tools

Projects may rely on third-party platforms and services — including but not limited to hosting providers, content management systems, form plugins, payment processors, and APIs. We are not responsible for outages, pricing changes, feature changes, or discontinuation of any third-party service, and any costs associated with such services (hosting fees, plugin licenses, domain renewals, etc.) are your responsibility unless explicitly included in your Project Agreement.

09 Confidentiality

Each party agrees to keep confidential any non-public business, financial, or technical information disclosed by the other party in connection with a project, and to use it only for the purpose of completing that project. This obligation does not apply to information that is or becomes publicly available through no fault of the receiving party, or that the receiving party is required to disclose by law.

10 Warranties & Disclaimers

We will perform the Services in a professional manner consistent with industry standards. Except as expressly stated in a Project Agreement, the Services and all deliverables are provided "as is," without warranties of any kind, whether express or implied.

In particular, we do not guarantee specific business outcomes — including search engine rankings, traffic, conversion rates, app store approval, sales, or revenue — as these depend on factors outside our control.

11 Limitation of Liability

To the fullest extent permitted by law, CreativeLimit Studio's total liability arising out of or relating to any project shall not exceed the total fees paid by you for that project in the [6] months preceding the claim. In no event shall either party be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data, even if advised of the possibility of such damages.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for gross negligence, willful misconduct, or — where you are a consumer in a jurisdiction that does not permit such limitations — certain statutory consumer protections.

12 Cancellation & Termination

Either party may terminate a project with [14] days' written notice. If you cancel a project already underway, you remain responsible for payment of all work completed up to the termination date, plus any non-cancellable costs we have already incurred on your behalf (e.g., licensed assets, third-party fees). Deposits are non-refundable except where required by law.

We may suspend or terminate a project immediately if you fail to pay an invoice when due, provide content that is illegal or infringing, or otherwise breach these Terms.

13 Force Majeure

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, internet or infrastructure outages, acts of government, labor disputes, or other similar events. The affected party will notify the other and resume performance as soon as reasonably possible.

14 Portfolio & Promotional Use

Unless you tell us in writing that your project is confidential, we may display completed work (including screenshots, excerpts, and a general description of the project) in our portfolio, on our website, and in our marketing materials. We will not disclose your confidential business information, financial terms, or non-public data in doing so.

15 Governing Law & Disputes

These Terms are governed by the laws of the State of [California, USA], without regard to conflict-of-law principles, and any dispute will be resolved in the courts located in that jurisdiction, unless your Project Agreement states otherwise.

[Note for review: CreativeLimit Studio also operates an office in Luton, UK. If you have UK-based clients — particularly individual consumers rather than businesses — UK consumer protection law (including statutory cancellation rights for certain online contracts) may apply regardless of this clause and should be reviewed separately with a qualified solicitor.]

16 Changes to These Terms

We may update these Terms from time to time. Changes apply to projects entered into after the updated Terms are posted; they do not retroactively change the terms of a Project Agreement you've already signed. We'll update the "Last updated" date above whenever changes are made.

17 Contact Us

Questions about these Terms can be sent to: